Contact us

We're here to help! From questions about bikes to filing a warranty claim, our experts have you covered.

For customers who purchased from a 3rd party retailer, please register your product by selecting “All other questions” from the drop-down and completing the form to initiate the process.

CUSTOMER SERVICE (PHONE & CHAT)

(833) 226-9661

Hours (PST):
Monday: 7:00am - 3:00pm
Tuesday: 7:00am - 3:00pm
Wednesday: 7:00am - 1:00pm
Thursday: 7:00am - 3:00pm
Friday: 7:00am - 1:00pm
Saturday: Closed
Sunday: Closed

CANYON SHOWROOM

5600 Avenida Encinas, Suite 180 /Carlsbad, CA 92008

Store Hours:
Monday: Closed
Tuesday: 10:00am - 5:00pm
Wednesday: 10:00am - 5:00pm
Thursday: 10:00am - 5:00pm
Friday: 10:00am - 5:00pm
Saturday: 10:00am - 5:00pm
Sunday: Closed

Contact form

See below

An error occurred while verifying your identity. Please disable any ad or script blockers, reload the page and retry.

An unexpected error occurred. Please try again.

Topic

What would you like to do?

Start a new Crash Replacement request

For more information about our contact form visit our .

News and stories

We cover some of the hottest topics in the world of road, gravel, mountain biking and urban and fitness cycling today.

Plus, inside knowledge about our bikes, products and everything about Canyon.

Visit news and stories

Content is loading

Your email doesn't look right. Do you want to check it?

Is this email correct?

The phone number you entered appears to be invalid: