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Frequently asked questions

Canyon Outlet extra 10% off flash sale terms and conditions

This voucher code is valid online on canyon.com between 7 July 2026, 09:30 CET and 9 July 2026, 09:30 CET, for all delivery countries excluding the United States of America. The code applies an additional 10% discount to bikes and framesets in the Canyon Factory Outlet. It cannot be redeemed in conjunction with any other discount code and excludes all gear products. The code cannot be applied retroactively and applies only to products available at the time of purchase in the Canyon Factory Outlet. Cannot be redeemed for cash and resale is prohibited. The code can only be used once per customer. Canyon reserves the right to terminate or change the terms of this promotion at any time.

It's only possible to buy Factory Outlet products online: they are generally not available in the showroom. However, there is one exception to this rule: you can buy outlet products at our twice-a-year in-house cycling festivals in Koblenz. It's definitely worth a visit.

Our outlet e-bikes are equipped with new or as-good-as-new batteries that undergo a comprehensive functional check. All non-removable batteries are thoroughly tested to ensure reliable performance and to confirm they meet our quality standards.