Shipping, delivery and collection
Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.
Delivery options
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Delivery to your address
Have your new bike delivered to your front door in our protective Bikeguard.
Delivery times and shipping costs
Choose your country to see shipping and packaging costs as well as information on the shipping partners used for home delivery.
Current location: South Korea
Items showing as in stock will arrive within the timeframe shown below, your order will ship after payment is made. For out of stock or coming soon items, please check the product page for an estimated delivery date. The best way to track your order is through your Canyon account.
Bikes are delivered in our protective Bike Guard box that costs: ₩ 24,300
South Korea
| Estimated delivery times | Cost | |
|---|---|---|
| Gear only | Delivery within 3-10 working days | ₩ 60,000 |
| Bikes (including Gear) ** | Delivery within 3-10 working days | ₩ 200,000 |
| Framesets and transport cases | Delivery within 3-10 working days | ₩ 200,000 |
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Delivery times are not fixed and can change. For more information, see our Terms and Conditions
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** For MyCanyon orders see here for more information
Shipping partners
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UPS
Track your order on the UPS website.
MyCanyon orders
As customized bikes are individually painted and hand assembled, it can take on average 8 weeks for your bike to be delivered once you’ve placed the order. You can track the progress of your order in the app or in your Canyon account.
Due to the unique nature of customized bikes, we are unable to accept returns. We’re not able to ship customized bikes to Alaska, Hawaii or Puerto Rico. We’re working on offering customized bikes to these locations in the future.
Taxes, customs and exports
Check here for information on tax refunds, customs forms, and information on importing or exporting your order.
