Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in ₩ Year 1 - Year 3 Dude CF 1240000 ₩ Exceed SL 1180000 ₩ Exceed SLX 1660000 ₩ Exceed CFR 2070000 ₩ Grand Canyon AL 220000 ₩ Grand Canyon SL 390000 ₩ Grand Canyon AL SLX 410000 ₩ Grand Canyon AL SLX WMN 530000 ₩ Grand Canyon:ON 970000 ₩ Lux World Cup CF 2070000 ₩ Lux World Cup CFR 3320000 ₩ Lux CF 2070000 ₩ Lux CF SLX 2350000 ₩ Lux Trail CF 2070000 ₩ Lux Trail CFR 3040000 ₩ Neuron AL (all models) 900000 ₩ Neuron CF SL 1660000 ₩ Neuron CF SLX 1660000 ₩ Neuron:ON 1660000 ₩ Neuron:ON CF 3460000 ₩ Sender AL 1660000 ₩ Sender CF 2350000 ₩ Sender CFR 2490000 ₩ Spectral AL/ 125 AL 1520000 ₩ Spectral CF/ 125 CF/ CF KIS 2490000 ₩ Spectral CFR 3040000 ₩ Spectral:ON CF 2490000 ₩ Spectral:ON CFR 3730000 ₩ Spectral Young Hero 1380000 ₩ Stoic 410000 ₩ Stitched CFR 1660000 ₩ Fork for Stitched CFR 410000 ₩ Stitched 360 410000 ₩ Stitched 720 1380000 ₩ Strive AL 1240000 ₩ Strive CF 1800000 ₩ Strive CFR 2350000 ₩ Strive:ON 2900000 ₩ Torque AL 1240000 ₩ Torque CF 1800000 ₩ Torque:ON 1660000 ₩ Torque:ON CF 3040000 ₩
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Road and gravel bikes*
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Replacement Price in ₩ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 410000 ₩ Fork for Aeroad CF SLX Disc/ CFR Disc 480000 ₩ Fork for Endurace AL/ AL Disc 220000 ₩ Fork for Endurace CF/ CF SL/ CF SL Disc 280000 ₩ Fork for Endurace CF SLX/ CF SLX Disc 330000 ₩ Fork for Endurace CFR 410000 ₩ Fork for Endurace:ON 410000 ₩ Fork for Ultimate CF SL/ CF SL Disc 410000 ₩ Fork for Ultimate CF SLX/ CF SLX Disc 410000 ₩ Fork for Ultimate CFR 550000 ₩ Fork for Grail AL/ CF SL/ CF SLX 280000 ₩ Fork for Grail (Gen 2) CF SL/ CF SLX 350000 ₩ Fork for Grail CFR (Gen 2) 410000 ₩ Fork for Grail:ON 350000 ₩ Fork for Grizl AL/ CF SL/ CF SLX 280000 ₩ Fork for Inflite AL SLX/ CF SL/ CF SLX 330000 ₩ Fork for Inflite CFR 480000 ₩ Fork for Speedmax CF Disc 410000 ₩ Fork for Speedmax CF SLX/ CFR Disc 550000 ₩ Aeroad CFR 2210000 ₩ Aeroad CF SLX/ CF SLX Disc 1800000 ₩ Aeroad CF SL/ CF SL Disc 1240000 ₩ Endurace CFR 2070000 ₩ Endurace CF SLX Disc 1660000 ₩ Endurace CF SL Disc 1240000 ₩ Endurace CF 1040000 ₩ Endurace AL/ AL Disc 350000 ₩ Endurace:ON 690000 ₩ Grail CF SLX 1660000 ₩ Grail CF SL 1240000 ₩ Grail AL 300000 ₩ Grail CFR (Gen 2) 1940000 ₩ Grail CF SLX (Gen 2) 1520000 ₩ Grail CF SL (Gen 2) 1520000 ₩ Grail:ON 1940000 ₩ Cockpit for Grail CF SL/ SLX 410000 ₩ Grizl CF SLX 1660000 ₩ Grizl CF SL 1240000 ₩ Grizl AL 410000 ₩ Grizl:ON 1940000 ₩ Inflite CFR 2490000 ₩ Inflite CF SLX 1660000 ₩ Inflite CF SL 1240000 ₩ Inflite AL 410000 ₩ Speedmax CF Disc 1660000 ₩ Speedmax CF SLX 2490000 ₩ Speedmax CFR Disc 3040000 ₩ Speedmax CFR TT Disc 2770000 ₩ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1380000 ₩ Ultimate CF SLX/ CF SLX Disc 1800000 ₩ Ultimate CF EVO 2490000 ₩ Ultimate CFR 3040000 ₩
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Fitness bikes*
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Replacement Price in ₩ Year 1 - Year 3 Fork for Roadlite AL 190000 ₩ Fork for Roadlite SL/ CF 220000 ₩ Fork for Roadlite:ON 210000 ₩ Fork for Pathlite:ON SL 350000 ₩ Roadlite AL 280000 ₩ Roadlite SL 390000 ₩ Roadlite CF 900000 ₩ Roadlite:ON 690000 ₩ Pathlite 240000 ₩ Pathlite SL 350000 ₩ Pathlite:ON 830000 ₩ Pathlite:ON SL 830000 ₩ Pathlite:ON SUV 1040000 ₩
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Urban bikes*
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Replacement Price in ₩ Year 1 - Year 3 Fork for Commuter Sport 5.0 120000 ₩ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 190000 ₩ Fork for Commuter (Sport) 7.0/8.0 280000 ₩ Fork for Commuter:ON 280000 ₩ Commuter 3.0/4.0 220000 ₩ Commuter (Sport) 5.0/6.0 390000 ₩ Commuter (Sport) 7.0/8.0 720000 ₩ Commuter:ON 690000 ₩ Fork for Precede:ON 350000 ₩ Precede:ON CF 1800000 ₩ Precede:ON AL/ AL ST 900000 ₩
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.