Business Bike FAQs

• What happens when the purchase period ends?

  • GCI is unique in not charging employees a settlement fee to buy the bike at the end of the purchase period. Other providers charge them up to 7% of the initial value of the bike to transfer ownership. GCI simply transfers ownership to the employee automatically.

• I’m self-employed. Can I order with Green Commute Initiative?

  • You have to be employed on PAYE (UK employed tax scheme). If you are a sole trader, then you can’t lease with GCI. If you are the sole employee of a Ltd company and pay yourself a salary, then you can.

• What happens if I have to end my contract early?

  • If your job ends, your payment plan can also end early. You’ll need to work out a way to settle any remaining amounts with your employer.

• What happens if I want to return the bike after the 30 day returns period?

  • You can’t return bikes after 30 days unless they’re defective. If your bike is defective, Canyon can offer a replacement or a refund. If Canyon doesn’t deliver the bike within a reasonable time and you want to cancel because of non-delivery, you’ll get a refund.

• What happens if my bike is stolen?

  • If your bike gets stolen, the agreement stays the same. GCI recommends insuring your bike and offers discounted policies through their partners.