Save with the Canyon newsletter
Save with the Canyon newsletter
Sign up to our newsletter and be the first to know when we release new products - we’ll also give you 10% off Canyon Gear!
Learn more
Support centre
Search: suggestions appear below
Support for your bikes
Log in to see your bikes, get help and find detailed support information faster.
Log in
Find support by category:
Road
Gravel
Mountain
City / Touring
How can we help?
Find your dream Canyon
Choose the right bike for you
In stock bikes
How to find your Canyon bike size
Bike availability and stock levels
See all 4
Payment, finance and leasing
Payment and financing
Change your payment method
Taxes, customs and exports
See all 3
Shipping and delivery
Shipping, delivery and collection
Change your shipping address
Taxes, customs and exports
Reboxing your bike
Bike Guard dimensions
See all 5
Manage or return your order
Track your order
Change part or all of your order
Return your order
See all 3
Repair, spares and warranty
Bike service near me
Spare parts for your bike
Warranty and guarantee
Find my bike specs
Unbox and assemble your bike
Return your order
Reboxing your bike
Seat post diameters
Exploded bike diagrams
Servicing third party components
Canyon replacement program
Find your bike's serial number
See all 12
Events, experiences and locations
Contact us
Canyon Home Koblenz
Canyon Experience Partners
Events and test rides
Canyon Store Munich
Why Choose Canyon
See all 6
What’s new in Support
Easily find the right spare parts for your bike
Use your bike’s serial number or the part number to find the right spare parts for your bike.
Learn more
Bike service near me
Our service and repair search tool makes it easier to find the nearest bike service. Find our certified Canyon partners to get your bike repaired.
Learn more
Unbox and assemble your bike
Just received your new bike? Unbox, assemble and ride your new Canyon bike with our step-by-step instructions.
Learn more
Back
Forward
Content is loading
Compare (
)