Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 37900 CZK Grand Canyon AL 4000 CZK Grand Canyon SL 7100 CZK Grand Canyon AL SLX 7600 CZK Grand Canyon AL SLX WMN 9600 CZK Grand Canyon:ON 17700 CZK Lux World Cup CF 37900 CZK Lux World Cup CFR 60700 CZK Lux CF 37900 CZK Lux CF SLX 43000 CZK Lux Trail CF 37900 CZK Lux Trail CFR 55600 CZK Neuron AL (all models) 16400 CZK Neuron CF SL 30300 CZK Neuron CF SLX 30300 CZK Neuron:ON 30300 CZK Neuron:ON CF 63200 CZK Sender AL 30300 CZK Sender CF 43000 CZK Sender CFR 45500 CZK Spectral AL/ 125 AL 27800 CZK Spectral CF/ 125 CF/ CF KIS 45500 CZK Spectral CFR 55600 CZK Spectral:ON CF 45500 CZK Spectral:ON CFR 68300 CZK Spectral Young Hero 25300 CZK Stoic 7600 CZK Stitched CFR 30300 CZK Fork for Stitched CFR 7600 CZK Stitched 360 7600 CZK Stitched 720 25300 CZK Strive AL 22800 CZK Strive CF 32900 CZK Strive CFR 43000 CZK Strive:ON 53100 CZK Torque AL 22800 CZK Torque CF 32900 CZK Torque:ON 30300 CZK Torque:ON CF 55600 CZK
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Road and gravel bikes*
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Replacement Price in CZK Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 7600 CZK Fork for Aeroad CF SLX Disc/ CFR Disc 8800 CZK Fork for Endurace AL/ AL Disc 4000 CZK Fork for Endurace CF/ CF SL/ CF SL Disc 5100 CZK Fork for Endurace CF SLX/ CF SLX Disc 6100 CZK Fork for Endurace CFR 7600 CZK Fork for Endurace:ON 7600 CZK Fork for Ultimate CF SL/ CF SL Disc 7600 CZK Fork for Ultimate CF SLX/ CF SLX Disc 7600 CZK Fork for Ultimate CFR 10100 CZK Fork for Grail AL/ CF SL/ CF SLX 5100 CZK Fork for Grail (Gen 2) CF SL/ CF SLX 6300 CZK Fork for Grail CFR (Gen 2) 7600 CZK Fork for Grail:ON 6300 CZK Fork for Grizl AL/ CF SL/ CF SLX 5100 CZK Fork for Inflite AL SLX/ CF SL/ CF SLX 6100 CZK Fork for Inflite CFR 8800 CZK Fork for Speedmax CF Disc 7600 CZK Fork for Speedmax CF SLX/ CFR Disc 10100 CZK Aeroad CFR 40500 CZK Aeroad CF SLX/ CF SLX Disc 32900 CZK Aeroad CF SL/ CF SL Disc 22800 CZK Endurace CFR 37900 CZK Endurace CF SLX Disc 30300 CZK Endurace CF SL Disc 22800 CZK Endurace CF 19000 CZK Endurace AL/ AL Disc 6300 CZK Endurace:ON 490 $ Grail CF SLX 1170 $ Grail CF SL 880 $ Grail AL 220 $ Grail CFR (Gen 2) 1370 $ Grail CF SLX (Gen 2) 1080 $ Grail CF SL (Gen 2) 1080 $ Grail:ON 1370 $ Cockpit for Grail CF SL/ SLX 290 $ Grizl CF SLX 1170 $ Grizl CF SL 880 $ Grizl AL 290 $ Grizl:ON 1370 $ Inflite CFR 1760 $ Inflite CF SLX 1170 $ Inflite CF SL 880 $ Inflite AL 290 $ Speedmax CF Disc 1170 $ Speedmax CF SLX 1760 $ Speedmax CFR Disc 2150 $ Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1760 $ Ultimate CFR 2150 $
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 270 $ Roadlite CF 640 $ Roadlite:ON 490 $ Pathlite 170 $ Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.